What is Green Shakti's return and exchange policy? How does this work?
Green Shakti's return and exchange policy gives you the option to return or exchange the items purchased on Green Shakti for any reason within the specified return/exchange period (Refer product detail page for the same). Feel free to try on any product, but we only ask that the product remains unused and preserved in its original condition with tags and packaging included. In case a seal tag is received with the item, ensure that it remains attached and intact with the product to avoid any hassle in case of return/exchange. We have two ways to return products:
You can cancel your orders under "My Green Shakti"
What is Green Power's cancellation policy?
You may cancel an order once it has been packed/shipped, as long as the cancellation option is available on the Website. This also includes goods purchased for sale. Any amount paid will be credited to the same payment mode using which the payment was made Can I modify the shipping address of my order after it has been placed?
Yes, you can modify the shipping address of your order before it is processed (packed), by updating it under 'Change Address' option, which is available under 'My Orders' section of the website.
How do I cancel my order?
Tap on the "My Orders" section under the main menu of your website and then select the item or order you wish to cancel
I just canceled my order. When will I get my refund?
If you had selected Cash on Delivery, no amount will be refunded as you have not paid for your order. For payments made through credit card, debit card, net banking, or wallets, you will receive the refund in the source account within 7-10 days from the time of order cancellation.